Outlook Assessment – The Fundamentals

Caroline clicked the flag on the email below and it turned red – what has she done?

When you enter more than one email address into the address boxes of an email, each one must be seperated by a:

You receive a spam email and you want to remove it completely from your computer (the normal delete procedure would send it the Deleted Items folder – so it’s actually still on your machine)

What keys would you press to do this?

Caroline would like all emails from LinkedIn to automatically go to a LinkedIn folder – what tool does she use for this?

Below are two images showing different layouts in Outlook – in the top one, the list of emails appears above the current email, and in the other, the list appears on the side.  How do you change this setting in Outlook?

The image above is part of the To-Do bar – when Caroline clicks the red flag, the task disappears – what has she done?

Below are some icons taken from the Outlook menu – match them up with the task each one of them does.

Caroline would like to send a message to many of her customers, but she doesn’t want each customer to see the addresses of the others she is sending it to – which of the tools below should she use for this?

Have a look at the image above – Caroline is creating a new folder in Outlook called Processed Emails – where will this folder appear in the folder list?  Select one of the images below.

And here are some more icons taken from the Outlook menu – match them up with the task each one of them does.