[su_accordion]
[su_spoiler title=”How long do the tests take?” style=”fancy”]
As long as you are relying on your own skill to answer the questions and not researching each one on Google, it should take you about 7 minutes to complete each level.
The tests have a 15 minute time limit.[/su_spoiler]
[su_spoiler title=”How do the levels work?” style=”fancy”]
The first test covers the Fundamentals, which are the base skills you need to work the basic functions of the program. The next level is the Businesspersons’ Benchmark which is a businessperson should pass to be sure they are using Microsoft Office to their advantage.[/su_spoiler]
[su_spoiler title=”Do I get a certification?” style=”fancy”]
If you pass the assessment you get a certificate of completion which displays your results.
The certificates can be downloaded from your dashboard (Under the “My Tools” menu).[/su_spoiler]
[su_spoiler title=”Can I redo the test?” style=”fancy”]
No, you only have one chance to complete the assessment, which is set up this way to ensure a fair and valid assessment it made.[/su_spoiler]
[su_spoiler title=”What format are the questions in?” style=”fancy”]
The questions and answers are presented in a way that makes it hard for someone without the knowledge to just guess their way through the assessment. The formats vary throughout the assessment, and they are not always displayed in the same order.[/su_spoiler]
[su_spoiler title=”Does Microsoft Office help me get more done?” style=”fancy”]
Microsoft Office can either hinder or help you in your work. If you spend more time trying to figure out how to do something in Excel than it actually takes to do it, then Excel is actually slowing you down.
If you have the skills at the “Businesspersons’ Benchmark” level, then yes, Excel and Microsoft Office will actually help you get more done because you will think of clever ways to use it – for example, we have a customer who now uses Excel to print his cheques – he was hand writting them before. We have others who use Excel in their sales process, PowerPoint in their marketing process – the uses are endless.[/su_spoiler]
[su_spoiler title=”Is there any cost involved?” style=”fancy”]
There is absolutely no cost involved for you – all we require for you to take any of these assessments is that you leave your details with us so we can send you the certificates and get in touch with you later about other products that might interest you.[/su_spoiler]
[su_spoiler title=”I’m a Training/HR manager, can I use this for my staff?” style=”fancy”]
Yes you can. In exchange for using this tool, all we ask is the opportunity to submit a proposal for training based on the results of the assessment (if training is required).[/su_spoiler]
[su_spoiler title=”I can’t see the results of assessments I know my team have taken” style=”fancy”]
The results are shown on this page: https://assessments.upskillhub.com/assessment-manager-dashboard/. If you have checked that page and the results you are looking for are not there, it is most likely the user didn’t use the correct invite code when they signed up. Tell the user to click on the “My Tools” menu and select “Assessment Dashboard”. On that page, click the View Profile link and make sure the Invite code is the same invite code you choose when registering. They can enter or update the invite code themselves. You can check your invite code by clicking on the “My Tools” menu and selecting the “Update Profile” link. Once they have done that, refresh your dashboard and the results should appear. [/su_spoiler]
[su_spoiler title=”Someone applying for a job has provided me with one of your certificates, can you validate it for me?” style=”fancy”]
Yes, please send the certificate to contact@upskillhub.com and we will reply with a simple yes/no answer. We do not provide any other information other than whether the certificate provided to you matches the records in our system. We cannot guarantee the identity of the person. [/su_spoiler]